The act ensured that someone with a disability would have enough time to get inside, stipulating that elevator doors must remain fully open for at least three seconds and thereby preventing the button from cutting that time short.
Some elevator manufacturers took it one step further by deactivating the button entirely. Only firefighters are able to close elevator doors manually through the use of a key. It's important to note that there are exceptions to this rule, though. As the New York Daily News noted , New York City elevators are required by law to have working 'close door' buttons, even though some operate on a long delay so long, in fact, that it calls the button's usefulness into question.
Again, the time it takes for the doors to shut after pressing the button varies from lift to lift. If the user does not enter the elevator within approximately 10 seconds, the door will close. Shortcomings: The user has no idea which of the two elevators is coming, until one of the elevators actually arrives. Moreover, there is no indication about how far an elevator is or how long it would take before it arrives.
Sometimes, the wait time could be as long a 30 seconds, in which case users become frustrated because they don't know whether an elevator is even on its way or not. Improvements: Provide information about the current location of each elevator and which elevator is coming, so that the user is not kept in complete mystery. Once the passenger is inside, the door closes behind them after a few seconds.
On the right-hand side, there is a control panel. The passenger presses the button for the floor they wish to go to. The button lights up and stays lit to convey via visual feedback that the press has been acknowledged. The floor buttons are vertically arranged, matching the arrangement of floors in the building. The buttons are circular and large, and they are positioned fairly low - allowing for a wide range of users to easily access them.
Shortcomings: The buttons need to be pressed very hard before. Each button is located inside the panel, requiring for a user to insert their finger into the hole. A button cannot be pressed with some other object that is larger than the button diameter.
It takes about ms for the LED behind the button to lit up after a button is pressed. One sees users pressing and holding the button pressed until the LED turns on. It is no necessary for it to be held because the light will appear even if released immediately after it has been pressed, but because the feedback is delayed people have no way of knowing whether their press has been registered right away. Improvements: Make the buttons protrude slightly from the pane, so that they can be pressed with knuckles or with another object that a user may be holding in their hand and when their hands are not free.
Make the buttons require a lighter pressing. A few of the buttons have been cracked because of people pressing them really really hard. Make the feedback delay shorter, and also provide another form of feedback, such as auditory or haptic to acknowledge that the button press event has been registered. The elevator starts moving upward. A row of lights above the door indicates which floor the elevator is currently at.
There is also a chiming auditory signal when a new floor is reached. Nothing else is happening during the duration of the ride. Shortcomings: The elevator ride is an abysmally boring experience.
Whenever riding the elevator with people, they always take out their phone and fiddle with it. The elevator itself offers nothing for one to engage their mind with - nothing.
The elevator can make one feel as if they are in a sensory deprivation chamber. The user has no control over what is happening in their surroundings. The user can't even turn off or dim the light in the elevator; they are completely at the mercy of the elevator during the ride. Moreover, they don't know anything about what is happening outside of the elevator, don't have any direct sense of floor position, and they completely must surrender to the elevator.
Improvements: Make the elevator ride journey more pleasant by introducing dynamic elements to the ride or by providing anything that the user can engage with.
Alternatively, vocal indicators may say, "going up" or "going down" in lieu of tones. Hall lanterns are mounted a minimum of 72" above the finished floor and must be visible from the vicinity of the call buttons.
The controls inside the elevator cab vary widely based on the types of services the owner wants to place on the control panel. However, there are some standard items. All items must have the equivalent braille description along side the text or symbols. Floor Selection Buttons are used to select floors that the elevator will stop at. The highest floor button shall be at 54" above finished floor or lower.
Operation and Emergency Buttons are offset below the floor selection buttons. These buttons include door open, door close, emergency stop, emergency alarm, intercom or telephone, etc. The lowest of these buttons shall be at 35" above the finished floor or higher. Key Switch Controls are sometimes located above the floor selection buttons and sometimes below the operation and emergency buttons.
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